Customised IT solutions for your problems

24/7 support on each & every IT related problems

Site survey & Inspection, Health Checkup

On-Site/Hardware Support

Operating System Migration

Service Desk

Resident Engineer Support

Network Integration & Cabling Support

Remotely Hands & Eye Support (RHES)

We are here to provide customised solutions for your problems and deliver your needs

C7 TechSolutions is one of the Growing start up IT service consultant and service providers that aim to customize solution according to your problem. Our prime focus is quality deliverance whether our interaction is of short term or long term.

We promise to treat our associates and customer & client honestly, fairly, and with respect. We promise to deliver exceptional service to our Customers & Client and strive to provide the very best quality of services and products to ensure value to them. We promise to maintain open communication, working in a partnership with our Customer & client to meet their expectations. We promise to meet our Customer & client proprietary information,

We pledge to move a step ahead to assist you in achieving your desired target. We work 24/7 hours to provide support in solving every kind of problem related to IT. Here are some of the reasons to let you trust in us

Active 24Hrs

We are operational active 24/7 of the year. Provide services with professional, lowest down time, and cost effective.

Quick Support

We assist remotely and virtually all across the India. We will provide solution to your problem within your comfort zone.

Multi Skilled Team

We have team of multi skilled resources. 300+ Filed Engineers are active across the India.

All over India

Our coverage across 700 + Pin codes across the India.

Service Level Management

Service providers need SLAs to help them manage customer expectations and define the severity levels and circumstances under which they are not liable for outages or performance issues. Customers can also benefit from SLAs because the contract describes the performance characteristics of the service, C7 TechSolutions understood the SLAs and always keep on high priority, below are the Customizable Service Level Agreements available with India support.

Connect for Repair

24x7 Telephonic support

Repair in 6 Hours

15 minutes response time

4 Hours Support

24 x 7 x 365

4 hours on-site response for hardware & software support

15 minutes response time

8 Hours Support

 9x5 Monday- Friday

9 AM – 6 PM IST

8 hours on site response for hardware & software support

15 minutes response time

Next Business Day

 9x5 Monday-Friday

Next business Day on site for hardware & software support

15 minutes response time

Our Services

C7 TechSolutions services are customer’s IT management responsibilities and functions as a strategic method by defining SLA’s, with better manageability and enriching user experience. This includes various support and maintenance activities, Hardware & software activities,
Our Services has brought flexibility, cost-savings, and efficiency throughout our customer base.

Site survey & Inspection, Health Checkup

On-Site/Hardware Support

Operating System Migration

Service Desk

Resident Engineer Support

Network Integration & Cabling Support

Remotely Hands & Eye Support (RHES)

Site survey & Inspection, Health Checkup

C7 TechSolutions have a team to perform Site surveys & inspections of an area where work is proposed, to gather information for a design or an estimate to complete the initial tasks required for an outdoor activity. It can determine a precise location, access, best orientation for the site and the location of obstacles. The type of site survey and the best practices required depend on the nature of the project.

Interested for SITE SURVEY & INSPECTION, HEALTH CHECKUP?

Raise a ticket Now!!!!!

On-site/Hardware support

Managing a company in is very tedious job and C7 TechSolutions understands this very rightly. our onsite resources service provides the facility of technical skills at your own facility and that too in lowest effective budget and time range. We take this fact into account that for someone is not in their budget to have in home technical support or hire someone to deal with the IT requirements. For this very reason C7 TechSolutions is offering the best onsite/hardware services at the effective price and that too at your convenience places.

We care about your IT Products

We provide best certified Engineers

We are available wherever you would need our services

You’ll be provided with the customized solutions for your problem

We are available online as well as on-site through our local support 24x7

We have wide range of support that would provide you best with lowest effective cost accordingly to your demand

You’ll get consultation from our experienced consultant accordingly to the type of solutions you need

Interested for ON-SITE SUPPORT?

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Operating System Migration

Under migration service C7 TechSolutions is providing following services to their valuable clients.

Moving the existing operating system from one environment to another environment

Upgrading the existing operating system as per the requirement

Changing the hardware or the software or both refreshing the system in case just to add new features while retaining the old one

Migration from an old version to the new upgraded on

Configure your device as per your requirement

Troubleshoot any issues & Help user for the data backup

Configure Printer, Scanners, Shared Drives Profiles, PST restoration, favorites, One Drive, VPN

Interested for SERVICE DESK?

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Service Desk

C7 TechSolutions is providing Service Desk support for 24/7 on Monthly/Yearly basis. It will help your Business end to end & cost costing & space optimize options for other companies, C7 TechSolutions service desk will operate as an individual help desk, make sure on the SLA achievement, even customized help centers for each department to deliver a cohesive brand experience customer.

Step 1

Ticket will receive by E-mail to servicedesk@c7techsolutions.com

Step 2

Service Desk team will response to the tickets within 15 Mins

Step 3

Team will discuss with User/Spoc & fix ETA (estimated time of arrival)

Step 4

Team will align to the respective Engineers accordingly to the skill set

Step 5

Technician will arrive and perform the required actions per the service ETA

Step 6

If parts are needed, device is OOW/Warranty, Technician will log ticket with OEM

Step 7

Our Backend / Technician will follow up with OEM till the ticket resolve/closed

Interested for SERVICE DESK?

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Resident Engineer Support

The Resident Engineer is responsible for performing detailed technical analysis in our core and expanding disciplines for customers. This individual leverages personal technical experience, expertise, and sound engineering practices to provide high quality technical work on time. This person will also be expected to offer alternative engineering solutions and identify areas for improvement relevant to assigned projects and technical activities. The Resident Engineer may be assigned a specific task within a larger project to lead as needed, which will include overseeing the technical activities of a small team. In support of this activity, this person will be responsible for preparing relevant report and supporting both internal and external briefings.

L1, L2, L3 Deployment

On call Deployment

Full Day / Half Day Deployment

Weekly Deployment

Monthly & Yearly basis Deployment

NOC support Deployment

Build a trusted relationship with the client and consultant team

Interested for RESIDENT ENGINEER SUPPORT?

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Network Integration & Cabling Support

Networks are the circulatory and nervous system of your datacenter. While individual components may be relatively simple, the network as a whole is a universe unto itself and can be a never-ending support assignment. It doesn’t help that in the networking space, even the OEMs don’t normally provide onsite technicians; support responses from the OEM can be inconsistent, and when it comes to system maintenance you must either find a solid network support provider or handle your network monitoring, error management, and break-fix activity yourself.

C7 TechSolutions can offer a wider variety of network maintenance services, especially high-end services.

C7 TechSolutions pricing can be more flexible to better align with needs and budgets, and maintenance costs trend downward over time because C7 TechSolutions doesn’t sell hardware upgrades.

C7 TechSolutions support is also multi-vendor, including network product support from many manufacturers, as well as support for storage and server manufacturer platforms

C7 TechSolutions support helps you extend the life of your hardware systems, keeping them running smoothly

Interested for NETWORK INTEGRATION & CABLING SUPPORT?

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Remotely Hands & Eye Support (RHES)

Remotely Hands and Eyes Support (RHES) service is a premium service offered by C7 TechSolutions to Customers. In a scenario where a customer has its hardware kept at Datacenter, remotely troubleshooting the problem may require some physical onsite involvement. RHES enables customers to minimize the cost of sending an engineer onsite which in turn causes lots of delay and expenses.

As the customers would need some intervention by the personnel allotted he can contact him/her through mobile / e-mail. The control would primarily remain with customers; they can virtually have a physical control over equipment’s.

Laptop with internet access (For Providing remote Access)

Non-technical module/device replacement/addition (hot swappable) for supported equipment’s in coordination with Customer offshore team

Data Card / Hot Spot & Ethernet Patch Cords [Straight & Cross connect]

Connect the power cord, network cables and power on the servers

The Basic Toolkit for Racking / Staking, Router / Switch Replacement, Module / WAP Replacement etc.

Connect the switches to laptop through console cable and provide remote access

Verify LAN devices

As smart hands, perform network and datacenter equipment shut down and restarts. Rack and stack for servers, routers, switches and other IT equipment

Connect the power cord, network cables, SFP ports and power on the network device.

Do servers, storage, tape library racking and stacking.

We do physical labelling on the new network devices

Wireless Support – assist in testing and installation of Wireless Access Points

Console Cable for Cisco / HP Router, Switch, Hands and Feet Activities: Client is responsible for all Datacenter and Network equipment.

Interested for REMOTELY HANDS AND EYE SUPPORT (RHES)?

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